Order Processing Specialist - ProMedTek

Order Processing Specialist - ProMedTek

This is a position with a leading organization that works to help Veterans with pain management without narcotics. It is a great alternative to prescription medication for these veterans and is a great opportunity to make an impact on their lives by offering customer support! This company has been servicing Veterans for over 10 years.

Key Responsibilities - Order Processing Specialist - ProMedTek

• Monitor and manage all incoming orders through the company’s email system
• Print all orders and mark that they have been printed
• Review and verify customer orders for accuracy, including product specifications, pricing and patient verification in database
• Sort orders into groups for processing for new patients, renewals, purchases and orders needing special review
• Enter orders into the company’s computer system once orders have been verified and reviewed. Must be with accuracy and completeness
• Charge the customer for the order after it’s been verified for correctness
• Post payments onto customers accounts to complete the process
• Perform end-of-day reconciliation tasks, including verifying that all orders have been correctly processed and addressing any discrepancies
• Handle customer inquiries related to orders, provide updates on order status and resolve any discrepancies
• Process refunds when needed according to company policy
• Work with other departments when needed on order inquiries

Required Skills and Knowledge- Order Processing Specialist - ProMedTek

• Exceptional verbal and written communication skills with the ability to communicate effectively
• Demonstrated ability to manage and prioritize multiple projects and/or tasks
• Be comfortable in a high volume and fast spaced environment
• Comfortable in a team environment and willingness to help others when needed
• Enjoys working with numbers and is highly organized

Education and Experience - Order Processing Specialist - ProMedTek

• Associate, Bachelor’s Degree or equivalent combination of education and experience preferred
• At least five years of experience in an administrative role

Benefits and Pay - Order Processing Specialist - ProMedTek

• $18-$20 per hour
• 3 weeks paid time off each year
• 13 paid holidays each year
• Employer paid benefits (medical, dental and vision) all available first of the month after start date. Extremely generous healthcare plan!
• This is not a traditional job. In this role, you have the opportunity to make a difference and have an impact with Veterans every day!

Pre-Employment Checks

If offered a position, we will run a criminal background check in accordance with all applicable laws.

Order Processing, Order Processing Specialist

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran