Customer Service Representative

Customer Service Representative

Accelerate Your Career with Automotive Technology Experts (ATE)!

Are you ready for a career where your passion for helping people meets cutting-edge technology? Join Automotive Technology Experts (ATE), a fast-growing leader in the automotive tech industry, and become part of a team that’s shaping the future of vehicle diagnostics. We are looking for motivated Customer Service Technicians to provide top-tier support and innovative solutions to our clients—all while enjoying great pay, benefits, and opportunities for growth.

Why You’ll Love Working with ATE:

• Jumpstart Your Career: Whether you have prior automotive experience or not, we will provide all the training you need to become a skilled expert in one of the fastest-evolving industries out there.
• Be at the Forefront of Innovation: Work with modern diagnostic technology and play a key role in ensuring the safety and performance of vehicles.
• Immediate Impact: Every day, you’ll be helping customers troubleshoot issues and solve problems, making a real difference in their lives.
• Career Growth Opportunities: At ATE, your development matters. We offer clear career progression paths and the chance to transfer between markets as you grow within the company.

What We Do: ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles.  We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended. 

Key Responsibilities - Customer Service Representative

What You’ll Be Doing:

• Delivering Expertise: Provide clear, knowledgeable advice on vehicle diagnostics and technical solutions to customers over the phone using state-of-the-art tools.
• Problem Solving in Action: Use your skills to resolve customer issues quickly and accurately, often on the first call.
• Team Collaboration: Work closely with technicians and software developers to constantly improve our products and services.
• Training & Support: Help customers and colleagues alike by offering technical guidance and training when needed.

Required Skills and Knowledge- Customer Service Representative

Skills That Will Set You Up for Success:

• Strong proficiency in Microsoft Office 365
• Ability to quickly assess problems and find creative solutions
• Excellent verbal and written communication skills to clearly explain solutions to customers
• Ability to juggle multiple tasks and thrive in a fast-paced environment

Education and Experience - Customer Service Representative

What We’re Looking For:

• High School diploma or GED required
• Prior experience in customer service (from any industry—your unique experience is valued!)

Benefits and Pay - Customer Service Representative

The Perks of Joining ATE:

• Competitive Starting Pay at $23/hour
• Weekly Paychecks for steady, reliable income
• Full Benefits (Medical, Dental, Vision) starting on Day One!
• 401K Plan with Company Match to help you plan for your future
• Career Mobility: Opportunities to transfer between markets and explore different roles within the company
• Paid Holidays and Generous PTO so you can recharge and enjoy life outside of work

Ready to Fast-Track Your Future? If you’re looking for more than just a job and want to join a team where your efforts are appreciated, where innovation thrives, and where you can build a long-lasting career, we want to hear from you! Apply today to start your journey with Automotive Technology Experts (ATE) and be part of something bigger.

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

Contact Center Specialist / Contact Center Specialist / Contact Center Specialist / Call Center / Call Center / Call Center / Customer Care / Customer Care / Customer Care / Customer Service Representative / Customer Service Representative / Customer Service Representative / Call Center Representative / Call Center Representative / Call Center Representative / Customer Care Representative / Customer Care Representative / Customer Care Representative / Dispatcher / Dispatcher / Dispatcher / Customer Support Representative / Customer Support Representative / Customer Support Representative / CSR / CSR / CSR

By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran