Customer Service Representative

Customer Service Representative

Are you looking for 1st shift, Monday through Friday hours? FirstEnergy is an award-winning Fortune 200 Utility Company located in Fairmont, WV, currently hiring Customer Service Representatives at $18.00/hour. With FirstEnergy, you are opening the door to endless career opportunities. Work for a company that values your hard work and customer service skills.  No sales or telemarketing!  

Key Responsibilities - Customer Service Representative

After completing 6-8 weeks of paid training, you will be comfortable with:

• Handling incoming calls from existing customers
• Answering customer service-related questions
• Resolving customer inquiries 
• Providing excellent customer service
• Assisting customers with billing issues
• Taking payments and assisting customers with payment options

Education and Experience - Customer Service Representative

• HS Diploma/GED
• Previous Customer Service Experience 

Benefits and Pay - Customer Service Representative

• Starting pay of $18 per hour with an increase after conversion
• Generous benefits – health and life insurance, dental reimbursement
• Paid training 
• Opportunities for advancement after conversion

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

Customer Service / Customer Service / Customer Service / Call Center Representative / Call Center Representative / Call Center Representative / Tech Support / Tech Support / Tech Support / CSR / CSR / CSR / Technical Support / Technical Support / Technical Support / Retail Associate / Retail Associate / Retail Associate / Collections / Collections/ Collections / Customer Loyalty/ Customer Loyalty / Customer Loyalty / Credit Controller / Credit Controller / Credit Controller

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran