Bi-Lingual (French / English) Customer Service Representative

Bi-Lingual (French / English) Customer Service Representative

Are you ready to take the next step in your career with a role that offers work-life balance, growth opportunities, and a supportive environment? We’re looking for enthusiastic, customer-focused individuals to join our dynamic team. Imagine a career where you work Monday through Friday, enjoy exceptional benefits, and have the flexibility of a remote schedule that lets you work from the comfort of your home.

Why Join Us?

• Work-Life Balance: Enjoy a consistent Monday-Friday schedule with evenings and weekends all to yourself.
• Remote (WFH) Flexibility: 
• Amazing Benefits: Take advantage of paid time off, comprehensive health insurance, life insurance, and dental reimbursement.
• Office Perks (if hired local and onsite): Our facility boasts a free wellness center, gym, scenic walking paths, and an on-site Starbucks kiosk and full-service café to keep you energized and healthy.
• Immediate Hiring: We’re hiring right now! Don’t miss this chance to advance your career—apply today and start your journey with us!

Key Responsibilities - Bi-Lingual (French / English) Customer Service Representative

What You’ll Do: As a Bi-Lingual (French/ English) Customer Service Representative specializing in Order Management, you’ll be at the heart of our business, ensuring our customers—ranging from leading retailers to service centers—receive top-tier service.

In this role, you will:

• Be a Customer Champion: Respond to inquiries with knowledge and care, helping customers find the right solutions.
• Drive Success: Handle order processing and data entry with precision, ensuring accuracy and timely delivery.
• Keep Things Moving: Assist with forecasting and replenishment, making sure our supply chain runs smoothly.
• Be the Go-To Expert: Provide updates on shipment locations and keep our customers informed.
• Lead by Example: Train new team members, sharing your expertise to help them succeed.
• Ensure Excellence: Work efficiently to prevent delays and maintain our high standards.

Required Skills and Knowledge- Bi-Lingual (French / English) Customer Service Representative

Who You Are:

• Tech-Savvy: Comfortable with MS Office applications like Excel, Access, and PowerPoint.
• A Team Player: You thrive in a collaborative environment but are also self-motivated and can excel with minimal supervision.
• Problem-Solver: You approach challenges with a practical mindset and find solutions that work.
• People-Oriented: You have excellent interpersonal skills, particularly in fast-paced settings, and are committed to delivering outstanding customer service.

Education and Experience - Bi-Lingual (French / English) Customer Service Representative

• Education: High school diploma required; a Bachelor’s degree is a plus.
• Experience: Proven customer service experience, ideally in a call center or similar environment.

Benefits and Pay - Bi-Lingual (French / English) Customer Service Representative

• Stable Schedule: Monday through Friday, 9 AM to 6 PM
• Financial Security: Enjoy comprehensive healthcare, life insurance, dental reimbursement, and generous paid time off.

Don’t miss out on this incredible opportunity to grow your career and make a difference. Apply now and let’s achieve success together!

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

Customer Service, Order Management, Order Entry

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran