Customer Service Analyst

Customer Service Analyst

Are you ready to unlock your potential with a global leader in the automotive manufacturing industry? As a Customer Service Analyst, you’ll be a vital part of a forward-thinking team driving innovation and customer satisfaction. At a Fortune 500 company, your contributions won’t just be valued—they’ll shape the future of customer service.

 

This is your opportunity to step into a career where your skills are celebrated, your ideas are heard, and your success is supported every step of the way.

 

Why You’ll Love This Role:

• Make a Real Difference: Your decisions will directly impact service quality and customer satisfaction, making every day meaningful.
• Flexibility Meets Opportunity: Enjoy the benefits of remote work with occasional on-site meetings to connect and grow.
• Be Part of Something Bigger: Work for an industry leader at the cutting edge of innovation in automotive manufacturing.
• Career Advancement: Gain hands-on experience with advanced tools and processes, setting the stage for future growth.
• Outstanding Benefits: We’re committed to your well-being, offering healthcare, vision, dental reimbursement, and free life insurance.

Key Responsibilities - Customer Service Analyst

What You’ll Do:

• Monitor and Act: Manage real-time alerts from cloud-based systems, using decision templates to activate services and ensure smooth execution.
• Align and Resolve: Collaborate with customers to meet their specific needs and resolve service issues swiftly and effectively.
• Organize and Maintain: Set up and update customer accounts, ensuring all relevant data is tracked for seamless operations.
• Deliver Excellence: Support the Tires as a Service program with precision and attention to detail, becoming a trusted partner to our customers.

Required Skills and Knowledge- Customer Service Analyst

What Makes You a Great Fit:

• Skills That Shine: Exceptional communication, analytical, and problem-solving abilities.
• Tech Savvy: Comfort with basic computer systems and a willingness to learn new tools.
• Proven Dedication: A high school diploma or GED is required, with a bachelor’s degree as a plus.

Education and Experience - Customer Service Analyst

• HS Diploma or GED Equivalent required
• Bachelor's degree desired

Benefits and Pay - Customer Service Analyst

What You’ll Get:

• Competitive Pay: Earn $19.00/hour while making an impact.
• Top-Tier Benefits:
  • Comprehensive healthcare coverage.
  • Vision and dental reimbursement.
  • Free life insurance for your peace of mind.
• Flexibility & Support: A remote work environment designed for your success, with the tools and team you need to thrive.

Your Future Starts Here:

At our company, your work matters. Your ideas matter. And your growth matters. This is more than a job—it’s a career where you’ll be empowered to succeed and encouraged to dream big.

Apply today and take your first step toward a fulfilling career with a Fortune 500 leader. Together, we’ll create a future that’s built to last.

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran