Customer Service Advocate

Customer Service Advocate

Are you eager to kickstart your career with a nationally recognized insurance company that offers incredible growth opportunities? Join our team—a company consistently recognized among the “Best Employers”— as a Customer Service Specialist. If you’re driven, possess excellent communication skills, and have a passion for helping others, this role is your pathway to success.

With a collaborative work culture and a convenient Monday-through-Friday schedule, this position is an excellent entry point into a thriving organization. Plus, our renowned training program ensures you’ll receive all the support and knowledge needed to excel. No prior insurance experience is required!

This is a hybrid working model - 2 days in the Grandview Heights/Downtown (free parking!) offices, 3 days from home. All equipment will be supplied!

Key Responsibilities - Customer Service Advocate

  • Deliver exceptional customer service while building strong relationships with customers across the U.S

  • Assist customers with a variety of complex inquiries, including financial and general insurance-related questions.

  • Guide customers in making informed decisions to meet their financial needs.

  • Contribute to team success by participating in daily team meetings and fostering a spirit of cooperation.

Education and Experience - Customer Service Advocate

  • Bachelor's Degree Ideal - Associate's Degree Required
  • Customer Service Experience: 1-2 years preferred in customer service 
  • No Licensing Needed: No prior licensing or insurance experience required.
  • Career Ambition: A strong desire to build and advance your career.

Benefits and Pay - Customer Service Advocate

Comprehensive Benefits: Medical, Dental, and Life Insurance benefits

  • Rapid Advancement: Opportunities for pay increases within your first year
  • Pay: $19/hour
  • Paid Training: Enjoy 4 weeks of paid training
  • Stable Schedule: Full-time, set schedule Monday to Friday, between the hours of 8:00 am to 8:00 pm

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.


Pre-Employment Checks

If offered a position, we will run a criminal background check and drug screen, in accordance with all applicable laws.


Customer Service Representative / Customer Service Representative / Customer Service Representative / Call Center Representative / Call Center Representative / Call Center Representative / Customer Support / Customer Support / Customer Support / Solutions Center Representative / Financial Services / Customer Service Specialist / Customer Service Specialist / Customer Service Specialist


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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Job Snapshot

Base Pay
$19.00 / Hour
Other Pay
Employment Type
Job Type
Education
See Requirements
Experience
Not Specified
Industry

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Company Overview

InnoSource, Inc.

InnoSource, a leader in contact and data center recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.

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Contact Information

Columbus, OH
InnoSource Recruiting Team