Open Hiring Event! Customer Service Representative with AEP Ohio

Open Hiring Event! Customer Service Representative with AEP Ohio

*Open Interviews:

• Tuesday, February 25th - 10:00am – 3:00pm

Please arrive with a copy of your resume. Dress code is business casual. Must be an Ohio resident for consideration.

Address: 708C Fairground Rd, Lucasville, OH 45648

Do you have a smile in your voice, a willingness to serve, and a positive attitude? Are you interested in a full-time Customer Service career? AEP / American Electric Power, in partnership with InnoSource, is now accepting applications for contract-to-hire Customer Service Positions to handle calls from customers inquiring about their electric service, bills, power outages, etc.

AEP is an award-winning Fortune 200 Company with customer service centers located in Ohio and several other states. Customer Service Center Hours: Monday-Sunday, 8-hour and 10-hour shifts scheduled between 6:00am and 10:00pm. This position allows your work location to be your home!

AEP is one of the “World’s Most Admired Companies” in operation for over 100 years, serving five million customers in 11 states. In this role, you will be speaking with customers through inbound-only customer service calls, assisting them with questions regarding their service, bills, power outages, etc.

AEP provides an in-depth training process to help ensure you have the knowledge needed to be an expert with our customers!

Required Skills and Knowledge- Open Hiring Event! Customer Service Representative with AEP Ohio

• Have the ability to successfully complete pre-employment testing.
• Possess excellent communication and computer skills.
• Be available to work a schedule with variable start times within the Call Center hours above. This may include weekends.
• Occasionally work mandatory overtime, especially during outages; may fall outside of normal hours of operation.
• This position allows your work location to be your home

Please join us for our open hiring event! Customer Service Representative with AEP / American Electric Power:

• Tuesday, February 25th - 10:00am – 3:00pm
• Address: 708C Fairground Rd, Lucasville, OH 45648

Please arrive with a copy of your resume. Dress code is business casual. Must be an Ohio resident for consideration.

Education and Experience - Open Hiring Event! Customer Service Representative with AEP Ohio

• A high school diploma or GED.
• At least 2 years of experience in a customer service role that required problem-solving and effective communication.
• Previous experience in positions such as using a computer full-time, Customer Service Representative (CSR), Call Center, Call Center Representative, or similar roles is preferred.
• Flexibility to work various shifts, including some weekends and occasional overtime—because helping our customers comes first.
• Residency within the state of Ohio.

Benefits and Pay - Open Hiring Event! Customer Service Representative with AEP Ohio

• Pay rate starts at $17.00/hour
• Generous benefits – Health and life insurance, dental reimbursement

AEP has been in operation for over 100 years, serving five million customers in 11 states. That’s a lot of customer service! AEP depends on highly-trained and dedicated Customer Service Representatives to deliver frontline friendly and professional service.

Full-time employment is contingent upon satisfactory performance. Once hired on permanently with AEP, benefits for internal employees include paid holidays, vacation days, and sick time; comprehensive and affordable medical, dental, and vision benefits; 401(k) and retirement plan. Receive a raise every 6 months for 3 years and then the opportunity to earn an annual raise PLUS a bonus, tuition reimbursement, Opportunity for advancement, and Pet insurance.

You will be working collaboratively in a team atmosphere with a casual dress code

Please join us for our open hiring event! Customer Service Representative with AEP / American Electric Power:

• Tuesday, February 25th - 10:00am – 3:00pm
• Address: 708C Fairground Rd, Lucasville, OH 45648

Please arrive with a copy of your resume. Dress code is business casual. Must be an Ohio resident for consideration.

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran