AV Technical Support

AV Technical Support

Provide leadership and program management for the design, planning and implementation of collaboration and communication technologies across the organization. Support the adoption and implementation of IT policies, procedures, and best practices.

Key Responsibilities - AV Technical Support

• Create technical documentation and manuals to be used by other IT resources.
• Responsible for meeting with key resources in the organization to evaluate their collaboration needs and assist with the adoption of these solutions.
• Be the point of contact for users to engage with the Enterprise Video Services team and interface between the users and the AV Engineers. 
• Provide 2/3 level support for AV implementation in felid location across the domestic US.
• This includes working with appropriate onsite contacts and vendors to address issues identified along with shipping any replacement equipment required to the locations.
• Consulting with users to assess their AV needs and recommend suitable systems and setups
• Installing various types of AV equipment, including monitors, speakers, projectors, and conference room systems
• Running and managing cables and wires, and ensuring they are properly concealed and safe
• Configuring and calibrating AV systems to ensure optimal audio and video quality
• Performing regular maintenance checks on installed AV systems to ensure they are functioning correctly
• Diagnosing and troubleshooting any issues with AV equipment
• Providing training and instructions to users on how to use their AV systems
• Working with vendors and suppliers to order necessary equipment and parts
• Ensuring all work complies with safety and quality standards

Required Skills and Knowledge- AV Technical Support

• Ability to translate business requirements into technical needs.
• Excellent customer service and communication skills.

Education and Experience - AV Technical Support

• Bachelor’s degree in Information Technology, Computer Science or related Technology field, or equivalent work experience.
• Five (5) years of equivalent work experience in information or engineering environment.
• A related advanced degree may offset the experience requirements.

Benefits and Pay - AV Technical Support

• $27 an hour starting pay
• Daytime schedule (9 AM to 5 PM)
  • Monday through Friday
• We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy
  • PTO, paid sick time, and paid holidays
  • Eligibility for our 401k plan after one (1) year of employment
  • Tuition reimbursement after one (1) year of employment

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran