Hardware Return Technician

Hardware Return Technician

Are you interested in a full-time career with a Fortune 100 award-winning company? 

We are currently seeking a customer focused individual in Harrison, Arkansas! You will be part of a team using your experience to provide support to other team members with day-to-day warehouse tasks. (No travel required).  Regular day shift hours and great benefits. 

Key Responsibilities - Hardware Return Technician

• Investigate and verify contact information and correct serial numbers are in the database for corporate and field sites.
• Follow up email and phone calls to verify information and track inbound packages
• Initiate and maintain contact with users regarding timeliness of returns.
• Create hardware returns for field sites as requested.
• Collaborate with management and technicians to initiate best practices for project orders and refresh initiatives.

• Verify record change requests (contact info, Network info, etc.) are accurate and valid
• Track weekly and monthly hardware returns trends and make recommendations to efficiently reduce amount of open hardware returns.
• Assist with creating and auditing completed orders.

Required Skills and Knowledge- Hardware Return Technician

• Professional phone/email etiquette
• Good organizational skills
• Proficiency with Microsoft Office
• Good problem-solving skills.
• Ability to work in a team environment is a must.

Education and Experience - Hardware Return Technician

• High school diploma or GED equivalent, required 

Benefits and Pay - Hardware Return Technician

• $15.00 an hour starting pay
• Daytime schedule (8 AM to 5 PM)
  • Monday through Friday
• We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran