Data Center Support

Data Center Support

Are you interested in a full-time career with a Fortune 100 award-winning company? 

We are currently seeking an IT-experienced individual in Memphis, TN. You will be part of the Technician Support Team.

A Monday-Friday schedule with daytime hours and great benefits.

Key Responsibilities - Data Center Support

1. Hardware Installation and Configuration:
• Install, configure, and decommission servers, network devices, and other hardware components.
• Perform hardware upgrades and replacements as needed.
2. Troubleshooting and Maintenance:
• Diagnose and resolve hardware issues, including server crashes, network connectivity problems, and power failures.
• Conduct routine inspections and maintenance to ensure optimal performance of data center equipment.
3. Cabling and Connectivity:
• Manage and organize network cabling, including patch panel connections and cable labeling.
• Ensure proper cable management to maintain a clean and efficient data center environment.
4. Monitoring and Reporting:
• Monitor data center infrastructure for alarms and alerts, and respond promptly to any issues.
• Maintain accurate records of hardware inventory, maintenance activities, and incident reports.
5. Collaboration and Communication:
• Work closely with remote technical teams to provide hands-on support for troubleshooting and maintenance tasks.
• Communicate effectively with team members and stakeholders to ensure timely resolution of issues.
6. Compliance and Safety:
• Adhere to data center policies and procedures, including security protocols and safety guidelines.
• Ensure compliance with industry standards and best practices for data center operations.

Required Skills and Knowledge- Data Center Support

• Familiarity with data center management tools and software
• Knowledge of ITIL or other IT service management frameworks
• Basic understanding of network protocols and configurations

Education and Experience - Data Center Support

• High school diploma or GED equivalent, required 
  • Technical certifications or relevant coursework is a plus
• A minimum of one (1) year of data center environment or similar technical support experience, required
• Strong understanding of data center infrastructure, including servers, networking, and cabling
• Excellent problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Physical ability to lift and move heavy equipment as required

Benefits and Pay - Data Center Support

• $20 to $22 an hour starting pay
• Daytime schedule (9 AM to 5 PM)
  • Monday through Friday
• We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy
  • PTO, paid sick time, and paid holidays
  • Eligibility for our 401k plan after one (1) year of employment
  • Tuition reimbursement after one (1) year of employment

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran