Training Coordinator

Training Coordinator

Are you a dynamic trainer who thrives in fast-paced environments and loves helping people succeed? Join our team as a Training Coordinator supporting our Clients’ Customer Solutions Centers through an 6-12-month contract opportunity with potential for long-term employment!

In this role, you’ll travel to multiple locations to deliver engaging onboarding and customer service training to new associates. You’ll play a key part in rolling out a best-in-class training program, making a real impact from day one.

Key Responsibilities - Training Coordinator

  • Deliver instructor-led and blended learning programs to new associates
  • Travel to assigned CSC locations to provide on-site training delivery and support
  • Collaborate with the Training Manager and other Coordinators to ensure curriculum alignment and training consistency
  • Monitor trainee engagement, performance, and development needs
  • Provide feedback and continuous improvement input to enhance training effectiveness
  • Serve as the training point-of-contact at each site during initial onboarding cohorts
  • Maintain accurate training records and session documentation
  • Act as a brand ambassador for InnoSource and Client throughout the assignment

Required Skills and Knowledge- Training Coordinator

  • Previous experience delivering training or facilitating onboarding in a professional setting
  • Excellent communication, presentation, and interpersonal skills
  • Ability to travel to multiple locations with overnight stays as needed (all travel reimbursed)
  • Strong organizational skills and attention to detail
  • Comfort with delivering training to classes of up to 25 participants
  • High degree of flexibility and a team-oriented mindset
  • Background in customer service, staffing, or contact center operations - preferred
  • Familiarity with adult learning principles and facilitation best practices - preferred
  • Experience with LMS platforms or training tracking systems - preferred

Education and Experience - Training Coordinator

What you’ll bring:

  • Great communication and people skills
  • Experience leading training sessions
  • A flexible mindset and willingness to travel
  • Passion for helping others grow

Benefits and Pay - Training Coordinator

What’s in it for you?

  • Competitive hourly pay
  • Paid travel for multi-site coordination
  • Real impact – help build a new team from the ground up
  • Opportunity to transition into a long-term role with the client

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.


Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Job Snapshot

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Company Overview

InnoSource, Inc.

InnoSource, a leader in contact and data center recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.

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Contact Information

Internal,
InnoSource Recruiting Team