Unlock Your Potential in a Role That Puts You at the Center of Customer Success!
Are you a strategic thinker who thrives on building strong relationships and delivering results? As an Account Manager at EASE Logistics, you will be the main point of contact for your portfolio of accounts, ensuring operational excellence and client satisfaction. This role combines leadership, problem-solving, and opportunity development, giving you the chance to make a real impact every day.
Join a fast-growing logistics company that values innovation, collaboration, and your professional growth. You’ll have the tools, training, and support needed to succeed while working in a team-oriented environment that appreciates your contributions.
Why You’ll Love This Role:
Be a Strategic Leader: Oversee key accounts, mentor your team, and drive operational excellence through strong client relationships.
Make an Impact Daily: Analyze KPIs, lead business reviews, and proactively identify opportunities to optimize supply chain solutions.
Collaborative Culture: Work closely with cross-functional teams, from Carrier Solutions to operations, creating solutions that deliver real value.
Growth-Focused Environment: EASE Logistics invests in your development—expand your career in logistics and account management.
What You’ll Be Doing:
Build and maintain strong relationships with key accounts, understanding their supply chain needs.
Review KPI metrics to ensure customer satisfaction and operational efficiency.
Organize and lead business reviews, discussing performance, opportunities, and long-term strategies.
Identify and pursue business opportunities, developing supply chain and logistics solutions.
Collaborate with Carrier Solutions and internal teams to optimize load bookings, carrier selection, and cost reduction.
Update customer profiles, participate in RFQs, and coordinate reviews and meetings.
Develop and monitor long-term account plans, ensuring goals are met.
Lead cross-functional teams to implement solutions for new opportunities.
Negotiate competitive pricing and service agreements based on market trends and data.
Ensure compliance with operational requirements, including on-time deliveries and equipment needs.
Oversee team performance, ensuring accurate reporting and operational follow-through.
Represent EASE Logistics professionally within the industry.
What We’re Looking For:
Energetic, goal-oriented, and driven to find new opportunities.
Strong leadership and mentoring abilities with proven cross-functional collaboration skills.
Excellent written and verbal communication skills; professional phone presence.
Problem-solving mindset with the ability to remain calm under pressure.
Highly organized, adaptable, and able to multitask in a fast-paced environment.
Proficient in Microsoft Office Suite; familiarity with logistics systems a plus.
Flexible work hours and willingness to engage with clients as needed.
What You Bring to the Table:
High School Diploma or GED required; Associate or Bachelor’s degree preferred.
3–6 years of related experience in logistics, customer service, sales, or account management.
Transportation industry experience is a plus.
Additional training and certifications will be considered.
What We Offer You:
Competitive Pay: Compensation based on experience with opportunities for growth.
Professional Development: Mentorship and leadership opportunities to advance your career.
Comprehensive Benefits: Medical, dental, life insurance, and more.
Work-Life Balance: Full-time, Monday–Friday schedule with minimal travel (<5%).
Supportive Culture: Join a collaborative, fast-growing team where your contributions are valued.
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.
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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
InnoSource, Inc.
InnoSource, a leader in contact and data center recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.
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Columbus, OH
InnoSource Recruiting Team