Customer Service Representative

Customer Service Representative

Are you ready to launch your career with a nationally recognized insurance company that offers unlimited growth opportunities? Join our award-winning team, consistently ranked among the "Best Employers" for several years. If you are a driven individual with strong communication skills and a passion for career advancement, this is the perfect opportunity for you! Must have earned a Bachelor's Degree or Associate's Degree to be considered. 

Why Join Us?

• Dynamic Work Environment: Enjoy a fantastic Monday through Friday schedule in a collaborative and supportive culture.
• Growth Opportunities: This entry-level position is a gateway to numerous advancement opportunities within our prestigious corporation.
• Comprehensive Training: Benefit from our renowned training program, where you'll learn everything you need to succeed—no prior experience required!
• Hybrid Flexibility: Embrace a hybrid role with Monday-Friday hours

** Must be comfortable with commute to Troy, NY area on a hybrid basis**

Key Responsibilities - Customer Service Representative

As a Customer Service Specialist, your day will include:

• Building Relationships: Provide exceptional customer service while building meaningful relationships with customers across the U.S.
• Solving Complex Inquiries: Assist customers with a variety of complex questions, from financial matters to general insurance queries.
• Guiding Decision-Making: Play a pivotal role in helping customers make informed decisions about their financial needs.
• Collaborating and Succeeding: Support team success through daily meetings and strong cooperation.

Education and Experience - Customer Service Representative

• Bachelor's Degree or Associate's Degree Required
• Customer Service Experience: 1-2 years preferred in customer service (Call center experience is a plus!) 
• No Licensing Needed: No prior licensing or insurance experience required.
• Career Ambition: A strong desire to build and advance your career.

Benefits and Pay - Customer Service Representative

• Competitive Starting Pay: $19.00/hour
• Comprehensive Benefits: Medical, Dental, and Life Insurance benefits
• Rapid Advancement: Opportunities for pay increases within your first year
• Paid Training: Enjoy 4 weeks of paid training
• Stable Schedule: Full-time, set schedule Monday to Friday, 8:00 am to 5:00 p.m. EST.

Take the Leap! If you're looking for a dynamic and supportive environment to grow your career, we want to hear from you. Apply today and take the first step toward an exciting future with us!

#ENGTP

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran