Mail Clerk / Transaction Processor

Mail Clerk / Transaction Processor

Position Overview

We are seeking a detail-oriented Mail Clerk / Transaction Processor to support our daily mail operations and manage transactions across the full bond lifecycle. This role combines hands-on mail handling with accurate, end-to-end processing work, making it ideal for a quick learner who thrives on accuracy, organization, and problem-solving.

Key Responsibilities - Mail Clerk / Transaction Processor

Daily Responsibilities

Mail Clerk Duties

• Sort and distribute electronic and paper mail
• Sort through daily batch print jobs and identify proper routing of documents
• Accurately fold and stuff envelopes
• Route checks and other miscellaneous mail to the appropriate areas
• Type letters and re-route undeliverable mail

Transaction Processing

• Manage all transactions throughout the lifecycle of a bond, including new business, cancellations, reinstatements, amendments, and related updates
• Communicate with agents via email to deliver required documentation and respond to inquiries
• Ensure a high level of accuracy and attention to detail in all processing activities

• Manage all transactions throughout the lifecycle of a bond, including new business, cancellations, reinstatements, amendments, and related updates
• Communicate with agents via email to deliver required documentation and respond to inquiries
• Ensure a high level of accuracy and attention to detail in all processing activities

Required Skills and Knowledge- Mail Clerk / Transaction Processor

Ideal Candidate Qualifications

• Proven ability to troubleshoot and use available resources to resolve issues independently
• Quick learner with the ability to adapt to new systems and processes
• Effective multitasking and time management skills
• Strong critical thinking and problem-solving abilities, especially in ambiguous situations
• Proficient in Microsoft Word and Excel
• Minimum typing speed of 40 words per minute

Benefits and Pay - Mail Clerk / Transaction Processor

Work Environment

• Starting Wage: $19 / hr 
• This is a full-time, in-office position located at our Des Moines, IA location
• Hours are Monday through Friday, 8:00 AM – 4:30 PM

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran