Team Lead

Team Lead

About the Role

The Team Leader provides day to day leadership and direction to a diverse team of associates who have a responsibility to deliver premium customer service within the Leasing Department of our Fortune 500 Manufacturing Company.

What You'll Do

• Managerial duties including, but not limited to:  Scheduling staff, tracking attendance / PTO, new associate access requests and IT requests
• Assist with Cost Reports and associate desk audits
• Ensure Service Level Agreements (SLA’s) are achieved monthly
• Implementing and communicating processes, procedures and policies provided from the InnoSource Director, HR Account Manager, Department Manager, and the Client and ensure compliance

Key Responsibilities - Team Lead

Key Responsibilities

• Must possess strong organizational, communication and time management skills
• Must participate as an active leader, practice effective listening skills and effective collaboration skills
• Have the necessary leadership, judgment, team building, motivation, and delegation skills to efficiently coordinate the efforts of a team toward accomplishing a common goal
• Can assess skills, anticipate development needs, and promote learning

Minimum Qualifications, Education and Certifications:

• High School Diploma and at least 3-5 years’ experience in the related field
• Bachelor’s degree preferred but not required
• Prior experience leading, mentoring and/or supervising associates in a multi-tasking, fast paced environment is preferred
• Demonstrated competency in the execution of projects, decision making and negotiating skills
• Must have intermediate level experience with Microsoft Office Suite, particularly in Excel

Required Skills and Knowledge- Team Lead

Key Skills

• Strong analytical and problem-solving skills
• Must have strong communication skills
• Exhibits the basic skills of an effective team leader (ie. Attentive, Good Listener, Helpful, Fair, Leads by example)

Education and Experience - Team Lead

• High School Diploma (required) and 3–5 years of relevant experience
• Bachelor’s degree preferred (not required)

Benefits and Pay - Team Lead

We offer comprehensive health, vision, and dental benefits, as well as life insurance.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran