Customer Service Representative

Job Description - Customer Service Representative

Are you looking to get your foot in the door with a nationally recognized insurance company that has amazing growth opportunities? Join our team that has made the list of “Best Employers in Columbus” for several years. If you are driven, possess strong communication skills, and have a desire to advance, become a Customer Service professional at our growing Grandview Heights location.

With an excellent Monday through Friday schedule and a collaborative culture, this is a fantastic entry point into a great corporation that enables multiple opportunities to advance. We pride ourselves on our renowned training program therefore you will be taught everything that you need to know; no experience is required!

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Key Responsibilities - Customer Service Representative

  • We have customers all over the U.S! You will be the main point of contact while providing exceptional customer service and building relationships
  • No interaction is the same – you’re working with existing customers on a variety of complex inquiries ranging from financial to general insurance questions
  • You make an important impact on our customers’ lives! By counseling customers with their financial needs, you play an instrumental role in bettering their futures
  • You will be joining a supportive team. We have an excellent collaborative environment where everyone is willing to lend a hand

Required Skills and Knowledge - Customer Service Representative

  • Excellent communication skills and excitement to connect with team members and upper level management
  • Desire to build a career!

Education and Experience - Customer Service Representative

  • Bachelor’s degree highly preferred
  • 1-2 years experience interacting with customers (this could be in any industry!)

Benefits and Pay - Customer Service Representative

  • $15.00-$17.00/hour starting pay based on experience and education
  • Opportunity to earn multiple pay increases within your first year
  • Excellent benefits - Health, Dental & Life Insurance
  • We want you to be successful – we provide 6 weeks of paid training to all of our new hires as well as ongoing training to continue your growth
  • Great campus feel! Starbucks, gym, cafeteria, FREE parking
  • Great work life balance! Monday to Friday set schedule between 8:00am to 8:00pm (full-time)

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Job Snapshot

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Company Overview

InnoSource, Inc.

InnoSource, a leader in contact and data center recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.

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Contact Information

Columbus, OH
InnoSource Recruiting Team