Customer Service Representative - Hybrid

Customer Service Representative

Are you looking to jump-start your career in customer service with a nationally recognized insurance company? We’re hiring Customer Service Representatives to join our award-winning team, consistently ranked among the Best Employers in the U.S.

This entry-level, full-time opportunity offers paid training, career advancement, and hybrid flexibility. If you're a strong communicator who’s ready to grow with a company that invests in your success, this is the perfect place to begin your journey.

Why You’ll Love This Customer Service / Call Center Representative Role

• Hybrid Flexibility: Work 3 days from home and 2 days in-office while staying connected to the Columbus, OH area
• Work-Life Balance: Enjoy a Monday through Friday schedule—no weekends
• Career Growth: This role is a stepping stone to advancement within a leading insurance company
• Top-Tier Training: Get paid while learning with 4 weeks of structured, hands-on training—no prior insurance experience needed

Key Responsibilities - Customer Service Representative

As a Customer Service Specialist, you'll:

• Deliver exceptional customer service and build lasting relationships with clients nationwide
• Resolve complex customer inquiries, including billing, account, and policy questions
• Help customers make informed financial decisions with empathy and clarity
• Collaborate with your Call Center Representative team in daily meetings and shared goals for success

Education and Experience - Customer Service Representative

What We’re Looking For

• Education: Bachelor's or Associate’s Degree preferred
• Experience: 1-2 years of customer service or call center representative experience is ideal—but not required
• Skills: Strong communication, problem-solving, and a passion for helping people
• Motivation: You're eager to learn, grow, and take ownership of your career

Benefits and Pay - Customer Service Representative

Compensation & Benefits

• Competitive Pay with opportunities for increases within your first year
• Medical, Dental, Vision, and Life Insurance
• Paid Training to set you up for success
• Stable, Full-Time Schedule: Monday–Friday between 8:00 AM – 8:00 PM

Take the first step! If you're looking for a dynamic and supportive environment to grow your career, we want to hear from you. Apply today and take the first step toward an exciting future with us!

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check and drug screen, in accordance with all applicable laws.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran