Customer Service Advocate

Customer Service Advocate

Do you love connecting with others? Are you looking to start your career in the financial industry? We are looking for motivated individuals who are excited about helping people and want to accelerate both their personal and professional growth. If that sounds like you, apply today!

*Must be located in Arizona to be considered. 

Key Responsibilities - Customer Service Advocate

• Assist customers with a range of complex inquiries ranging from financial to general 401K or investment questions.
• Play an instrumental role in helping customers make the best decisions possible regarding their financial needs. - No experience needed! You will get all the training you need! 
• Help to support team success with daily team meetings and a strong cooperation
• You’re the go to person for customers across the U.S. looking to make changes to their life insurance or retirement plans
• Supporting customers as they navigate unique decisions that build their financial future
• Provides complete and detailed solutions ensuring first call resolution
• You will have variety in your day – working both individually and collaborating with a team

Required Skills and Knowledge- Customer Service Advocate

• Excellent verbal and written communication skills to effectively communicate with others.
• Proficiency with computers and common office software.
• Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.

Education and Experience - Customer Service Advocate

• Associate’s degree required, bachelor’s degree highly preferred.  
• One year of experience in customer service, sales related occupations.

Benefits and Pay - Customer Service Advocate

• $19.00 an hour M-F with an 8-hour shift between 8AM and 9PM, Potential for Saturday shift between 6AM-4PM
• Fully remote
• Benefits including: Health insurance, life insurance and a dental reimbursement

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

If offered a position, we will run a criminal background check and drug screen in accordance with all applicable laws.

Customer Service Representative Remote / Customer Service Representative Remote / Customer Service Representative Remote / Call Center Representative / Call Center Representative / Call Center Representative / Customer Service Remote

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran