Customer Service Representative

Customer Service Representative

Do you love connecting with others? Are you looking to start your career in the financial industry? We are looking for motivated individuals who are excited about helping people and want to accelerate both their personal and professional growth. If that sounds like you, apply today

Key Responsibilities - Customer Service Representative

• Assist customers with a range of complex inquiries ranging from financial to general 401K or investment questions.
• Play an instrumental role in helping customers make the best decisions possible regarding their financial needs. - No experience needed! You will get all the training you need! 
• Help to support team success with daily team meetings and a strong cooperation
• You’re the go to person for customers across the U.S. looking to make changes to their life insurance or retirement plans
• Supporting customers as they navigate unique decisions that build their financial future
• Provides complete and detailed solutions ensuring first call resolution
• You will have variety in your day – working both individually and collaborating with a team

Required Skills and Knowledge- Customer Service Representative

• Excellent verbal and written communication skills to effectively communicate with others.
• Proficiency with computers and common office software.
• Ability to understand general aspects of plan/contract and utilize technology to enhance conversations with customers.

Education and Experience - Customer Service Representative

• Associate’s degree required, bachelor’s degree highly preferred.  
• One year of experience in customer service, sales related occupations.

Benefits and Pay - Customer Service Representative

• $19.00 an hour M-F with an 8-hour shift between 8AM and 8PM
• Flexible Hybrid Schedule
• Benefits including: Health insurance, life insurance and a dental reimbursement

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran