Campus Support Technician

Campus Support Technician

Are you interested in a full-time career with a Fortune 100 award-winning company? 

We are currently seeking an IT-experienced individual in Pittsburgh, PA!  You will be part of the Technician Support Team.

A Monday-Friday schedule with daytime hours and great benefits.

Key Responsibilities - Campus Support Technician

Support role to the extent permitted by FedEx and using processes and technologies approved by FedEx.

• Requests include break/fix for pcs, laptops, tablets, desk phones, printers
• Set up / configuration of new devices
• Troubleshoot hardware and software issues
• Phone consultation, intermediary between end users and FedEx technical support (Infosec, email, networking, encryption, wireless)
• Asset disposal and data security

Required Skills and Knowledge- Campus Support Technician

Familiar with basic computer and network troubleshooting techniques and methodologiesPC Troubleshooting tasks

• Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, FedEx Software
• Installing Printer drivers, IP Printing/Cloud Printing
• OneDrive Setup and migrations w/ OneNote Cloud Sharing
• Attempt Data Recovery on failed systems
• Troubleshoot Encryption issues
• Troubleshoot Password issues
• MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 foremployees using iPlanet and O365
• Mac LAN / WAN connectivity troubleshootingNetwork Troubleshooting task
• Diagnose cabling issues

Education and Experience - Campus Support Technician

• High school diploma or GED required
• Technical certifications or relevant coursework preferred

Benefits and Pay - Campus Support Technician

• Starting pay: $22/hour
• Healthcare coverage and 50% dental reimbursement
• Free $25,000 life insurance policy
• Paid time off, sick leave, and paid holidays
• 401(k) eligibility after one year of employment
• Tuition reimbursement after one year of employment

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran