Are you looking to get your foot in the door with a nationally recognized insurance company that has amazing growth opportunities? Join our team that has made the list of “Best Employers in Columbus” for several years. If you are driven, possess strong communication skills, and have a desire to advance, become an Administrative/Customer Service professional with us!
With an excellent Monday through Friday daytime schedule and a collaborative culture, this is a fantastic entry point into a great corporation that enables multiple opportunities to advance. We pride ourselves on our renowned training program therefore you will be taught everything that you need to know; no experience is required!
• Owns the customer experience by establishing trust and building relationships to provide first line customer service contact for claims reporting activity related to personal lines. Utilizes claims call center best practices in all activities, including customer complaint handling and escalation.
• Verifies coverage under various policies or policy provisions based on variances of state, jurisdiction and regulatory requirement.
• Makes direct assignments to inside or field claims specialists for prompt resolution of claims.
• Thoroughly and efficiently handles inquiries from policyholders, claimants and others. Responds effectively and appropriately to sensitive events and/or situations as needed.
• Establishes and maintains a follow-up system for completion of claim reports. Proactively contacts policyholders/claimants for additional information to expedite proper handling of claims.
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.
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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
InnoSource, Inc.
InnoSource, a leader in contact and data center recruiting, is headquartered in Columbus, Ohio with a geographic scope of the United States, placing top candidates into rewarding careers. We focus on contract staffing and on-site outsourcing for entire business functions.
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Columbus, OH
InnoSource Recruiting Team