Tech Care Support

Tech Care Support

Are you interested in a full-time career with a Fortune 100 award-winning company? 

As a Tech Care Technician, the primary focus is technical support in a walk-up desk environment. Users with issues will be able to bring their devices to the desk for assistance with technical support issues ranging from Hardware and Software to Hardwired and Wireless Networking. In addition to this, Technicians cover a ticket queue for users in the building who had called into the Help Desk line for issues where the equipment may not be able to be brought down to the Tech Care Desk.

Key Responsibilities - Tech Care Support

• • Walk-up technical support
  • Ticketing quete for on-site users

Required Skills and Knowledge- Tech Care Support

• Previous IT experience, preferred
• Ability to sit / stand for long periods
• Strong problem-solving skills

Education and Experience - Tech Care Support

• High school diploma or GED equivalent, required 
• One (1) year of relevant IT / computer experience, preferred but not required

Benefits and Pay - Tech Care Support

• $16.50 / hour starting pay
• Daytime schedule
  • Monday through Friday
  • 8 AM to 4 PM
• We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy
  • PTO, paid sick time, and paid holidays
  • Eligibility for tuition reimbursement (can be used toward certifications or degrees) and our 401k retirement plan after one (1) year of employment

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran